Services
Building great brands
Luxury & Lifestyle is a Business Segment of DKSH’s Business Unit Consumer Goods, and is one of the key pillars of DKSH's activities in Asia. The Luxury & Lifestyle segment markets and distributes Western high-end and lifestyle watches, accessories and apparel and household luxury goods all across Asia.
What DKSH can do for you
We provide sales, distribution, and marketing services covering 30 brands of domestic kitchen and houseware products including cookware, bakeware, servingware, knives, tools and gadgets as well as luxury watches, including leading Swiss brands. The Business Segment Luxury & Lifestyle operates throughout Australia and New Zealand.
35 years of experience in the total sales and distribution process with specialised sales and service facilities and own warehousing and logistics.
Our services at a glance
Research and analysis
Market Research: We can conduct market research for our clients, for example analyze the current market situation and trends, competitors, market share, etc.
Product development: We provide valuable input and professional recommendations in terms of product development.
Marketing and sales
Sales and Marketing: We cover all critical elements of a successful sales and marketing mix. We also offer Finance and Adminstration as well as IT support.
Market Feedback: We take market feedback and provide our clients complete transparency regarding their segments and their products.
Customer Service
Distribution and logistics
Importation and Customs Clearance: We handle all the importation, exportation, customs clearance, forwarding, freight coordination, bonded goods, cross-border distribution.
Warehousing: We have our own warehouses and provide third party logistics services.
Distribution: We open and operate single-brand and or multi-brand retail outlets which require a lot of expertise and resources to initialize. We also handle retailing customers who carry our brands.
Logistics: We have the capacities and the expertise to transport, store and distribute your products efficiently and professionally, and offer many integrated supply-chain related services.
Invoicing and cash collection
After-sales services
After-sales services, quality assurance and control: We possess a complete after sales service and quality assurance system to ensure customer satisfaction.
Fairs/Exhibitions/Seminars: We represent our principals at fairs, exhibitions and seminars for their brands.
Training: We are constantly upgrading and training our staff to equip them with the relevant skills and knowledge to support the clients better.
Facts and figures | |
|---|---|
Total sales | AUD 34 million (year) (2008) |
Number of specialists | 58 |
Operating | in 2 countries |
Network | 40 suppliers and 860 customers |
