Services
Pharmaceutical Industry

We are a component of the Business Unit Performance Materials, providing Market Expansion Services to companies wishing to source or supply pharmaceutical ingredients, Excipients and Active Pharmaceutical Ingredients (API). We assist our suppliers and customers to find materials that fit their products, provide toll and custom manufacturing for their products as well as Finished Forms, and advise on local shipment and packaging rules. Furthermore, we find new markets for our business partners and provide them with detailed market information and requirements. Our specialists have the in-house expertise to handle all quality management, logistics and regulatory issues, having established product registration, supplier auditing following ICH guidelines and supplier certification processes as well as running our own quality control lab.
What DKSH can do for you
Global sourcing
With our long-standing business contacts and market overview, DKSH is able to develop new and alternative sources for innovative ingredients, Excipients and APIs. We can locate the most suitable supplier for your needs and provide tailor-made materials for high-end applications.
Our services at a glance:Support to define product specifications together with our customers
Search for hard-to-find ingredients through our global supplier network
In-house quality assurance and control, cGMP audit, regulatory affairs
Scouting, screening, and development of new suppliers
Tailor-made product modifications and product development
Negotiation of purchase order, contract with supplier
Just-in-time delivery and availability based on agreement
Project management, technical transfer, troubleshooting
Research and development
We are constantly looking for new technologies and substances to help you extend and innovate your portfolio. DKSH expert staff has the know-how, entrepreneurial mindset and can-do attitude needed to deliver fast and customized solutions that benefit our clients. We create new ideas, markets and breakthrough products and provide our clients with a full-service package. We also offer hands-on technical training support.
Our services at a glance:Patent research
Quality management, SEQRA, REACH, ISO, cGMP audit, change control
Project management, technical transfer, troubleshooting
Global logistics network, just-in-time delivery of ingredients
Warehousing
Development of suppliers to produce new substances
Manufacturing
With our global and regional network, our clients get the right products at the right time. Specialized quality and project management as
well as troubleshooting ensure efficient manufacturing processes and superior quality. We utilize standardized procedures, factory audits,
supplier accreditations and multiple certifications to provide a high standard of quality that satisfies our clients’ needs.
Scouting, screening and managing of toll manufacturers
Quality management, SEQRA, REACH, ISO, cGMP audit, change control
Project management, troubleshooting
Global logistics network, just-in-time
delivery of ingredients and productsWarehousing
Sales and marketing
DKSH provides all necessary marketing and sales services for companies which lack an international sales force outside their home country – from comprehensive market analyses and marketing concepts for new product solutions to promotional activities. With our extensive market insights, infrastructure and trading house experience, we know how to create brands that last.
Our services at a glance:Develop market access strategies and business plans
Find new markets for suppliers and customers
Expertise and market knowledge
Import licenses, importation through customs, relations with national and international authorities, handling of regulatory affairs
Marketing support
After-sales services
Market feedback to suppliers and customers
Distribution
DKSH has the capacities and expertise to manage your entire supply chain, including import and export management, warehousing solutions and value-added services, such as labeling and invoicing. Our logistics service also includes the handling of products under special conditions, e.g. hazardous materials. DKSH also offers online data retrieval services to make all processes as convenient as possible for the involved parties.
Our services at a glance:Well-established distribution channels and comprehensive customer networks in many countries
Project management
Logistics service, including handling of products under special conditions such as dangerous goods and hazardous materials, transportation, e.g. in cool and top-ventilated containers
Advisory service on transportation safety
Warehousing


